Shipping policy

Free Priority Delivery — Australia-wide

Every Australian order includes free, tracked priority delivery to an Australian address. No minimum order value. An optional Premium Insured Delivery upgrade is available at checkout for full loss-and-damage cover.

Processing time

Orders are processed on the same day they are placed. Processing and carrier dispatch are separate steps; your delivery estimate starts from dispatch. You will receive an order confirmation email when you order, and a shipping confirmation with tracking once your parcel is dispatched. Please allow 48–72 hours for tracking to update after that email.

Estimated delivery times

Delivery estimates are measured in business days from dispatch:

  • Australia: 5–9 business days.
  • New Zealand: 7–12 business days.
  • Canada: 8–14 business days.
  • United States: 8–14 business days.

Metro areas generally receive orders sooner than rural or remote areas. Delivery timeframes are estimates only and are not guaranteed — delays can occur during peak periods, public holidays, weather events or carrier disruptions outside our control.

International orders

We ship to Australia, New Zealand, Canada and the United States. Prices are in Australian dollars. Any import duties or taxes charged by your country are the responsibility of the customer.

Incorrect address

Please check your shipping address carefully. The Daily Disciple is not responsible for orders delivered to an incorrect address supplied by the customer. If you notice an error, email hi@thedailydisciple.com.au straight away — we will do our best to correct it before dispatch. Parcels returned to us because of an incorrect or incomplete address can be resent for a reshipping fee.

Lost or damaged parcels

If your order appears lost, or arrives damaged, email hi@thedailydisciple.com.au within 14 days of the expected delivery date with your order number (and a photo if damaged). We will work with the carrier to investigate and put it right — with a replacement or a full refund. You will not be asked to return a damaged item.

Questions?

Email hi@thedailydisciple.com.au — Australian-owned brand · AU support. A person answers.