Refund policy

Our 30-day money-back guarantee

You have 30 days from the day your order is delivered to decide whether it is right for you. If it isn't — for any reason — email hi@thedailydisciple.com.au with your order number and we will arrange a return and a refund of the amount you paid for the returned item. No hoops, no awkward conversation. This includes items bought on sale.

Return conditions

You are welcome to open and read your devotional before deciding. The book does not need to be unused, and writing on the inscription page does not prevent a return under this guarantee. Contact us within 30 days of delivery with your order number, and we will provide the return address and instructions. Return the book to receive a refund of the amount paid for it. For returns because the book is not right for you, you cover return postage; any original shipping charges are not refundable. Australian orders include free standard priority shipping.

Damaged, defective or wrong items

Inspect your order when it arrives. If it is damaged, defective or not what you ordered, email us as soon as you notice the issue with your order number and a photo of the item and its packaging. We will send a free replacement or issue a full refund, and you will not need to return the damaged item.

Exchanges

The fastest way to get the edition you want is to return the item you have and place a new order once the return is approved.

Refunds

Once we receive your return (or your photos, for damaged items) we will confirm your refund by email. Approved refunds go back to your original payment method within 10 business days; your bank or card provider may take a few more days to post it. If more than 15 business days have passed since approval, email hi@thedailydisciple.com.au.

Gift cards

Gift cards are not covered by our voluntary guarantee. This does not affect your rights under consumer law.

Your consumer rights

Our 30-day guarantee is in addition to your rights under applicable consumer law, including the Australian Consumer Law. Those rights are not limited by our guarantee window or return conditions. For a major failure you may choose a refund or replacement; for other failures you may be entitled to a repair, replacement or refund as required by law. Where a product has a confirmed fault, we cover reasonable return costs.

Updated 10 September 2026. If your purchase was covered by a longer guarantee when you ordered, we will honour that promise.